Only keys and remotes purchased through the DuraKey program may be used with the SmartBox. We cannot guarantee compatibility with keys and remotes purchased outside of the program and any vehicle liability that results will be the responsibility of the store.
New Master File available. Please download and update your system today!
51 new drop ship SKUs added with expanded coverage for hundreds of MMYs, majority 2022 – 2024, with some coverage to 2025! A new Master File is available from the File Downloads above to update your store’s system today. Also available from the File Downloads is a new Condor Mini Update 1.9.1 that includes the new drop ship keys. Make sure to update and calibrate your Condor Mini as soon as possible to stay up to date.
SmartBox will be pushing out an update to improve the consumer experience for VW and Audi programming. Here’s what you need to know:
This is a forced update to all SmartBox devices outside of the normal 30-day update schedule. It will not interfere with programming AS LONG AS THE TABLETS HAVE WIFI TURNED OFF. Please dedicate time outside of normal business hours to enable WIFI and complete this large software update.
Post update:
A call to technical support will be required to get a pin before programming VW and Audi vehicles. Audi and VW programming should be done ONLY during technical support. MyKeyCounter will display a message for impacted keys reminding you to only program during tech support hours.
Check out our new training on ACE Learning Place!
Check out our new training on ACE Learning Place!
SmartBox will be pushing out an update to improve the consumer experience for VW and Audi programming. Here’s what you need to know:
This is a forced update to all SmartBox devices outside of the normal 30-day update schedule. It will not interfere with programming AS LONG AS THE TABLETS HAVE WIFI TURNED OFF. Please dedicate time outside of normal business hours to enable WIFI and complete this large software update.
Post update:
A call to technical support (844.874.7908) will be required to get a pin before programming VW and Audi vehicles. Audi and VW programming should be done ONLY during technical support hours (Mon - Fri 8 am - 8 pm EST, Sat 8 am - 7 pm EST, Sun 9 am - 7 pm EST). MyKeyCounter will display a message for impacted keys reminding you to only program during tech support hours.
SmartBox will be pushing out an update to improve the consumer experience for VW and Audi programming. Here’s what you need to know:
This is a forced update to all SmartBox devices outside of the normal 30-day update schedule. It will not interfere with programming AS LONG AS THE TABLETS HAVE WIFI TURNED OFF. Please dedicate time outside of normal business hours to enable WIFI and complete this large software update.
Post update:
A call to technical support will be required to get a pin before programming VW and Audi vehicles. Audi and VW programming should be done ONLY during technical support hours. MyKeyCounter will display a message for impacted keys reminding you to only program during tech support hours.
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SmartBox will be pushing out an update to improve the consumer experience for VW and Audi programming. Here’s what you need to know:
This is a forced update to all SmartBox devices outside of the normal 30-day update schedule. It will not interfere with programming AS LONG AS THE TABLETS HAVE WIFI TURNED OFF. Please dedicate time outside of normal business hours to enable WIFI and complete this large software update.
Post update:
A call to technical support will be required to get a pin before programming VW and Audi vehicles. Audi and VW programming should be done ONLY during technical support hours. MyKeyCounter will display a message for impacted keys reminding you to only program during tech support hours.
